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Evidence Guide: TLIG4006 - Facilitate work teams

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIG4006 - Facilitate work teams

What evidence can you provide to prove your understanding of each of the following citeria?

Participate in team planning

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clearly defined team goals, purpose, roles, responsibilities and accountabilities are established in consultation with team, in accordance with organisational goals and objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Team performance plan is developed in consultation with team, in accordance with organisational business plan, policies and practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Processes to monitor and adjust team performance are developed and agreed to in consultation with team, in accordance with continuous improvement policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Benefits of team diversity membership are articulated by team and included in team plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop team commitment and cooperation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Open communication processes are used by team to obtain and share information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Team is encouraged to show and exploit innovation and initiative

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to team to develop mutual concern and camaraderie

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage and develop team performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Team is supported in making decisions within agreed roles and responsibilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Results achieved by team contribute positively to the organisation business plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Team and individual competencies are monitored regularly to confirm that team is able to achieve goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mentoring and coaching opportunities are provided to team members to enhance personal and collective knowledge and skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Delegates performance is monitored to confirm they have completed the relevant delegation/assignment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage and facilitate the work of teams

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Team effectiveness is encouraged and enhanced through active participation in team activities and communication processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Individuals and teams are actively encouraged to take individual and joint responsibility for actions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Team is supported to identify and resolve problems that impede performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Participate in team planning

1.1

Clearly defined team goals, purpose, roles, responsibilities and accountabilities are established in consultation with team, in accordance with organisational goals and objectives

1.2

Team performance plan is developed in consultation with team, in accordance with organisational business plan, policies and practices

1.3

Processes to monitor and adjust team performance are developed and agreed to in consultation with team, in accordance with continuous improvement policies

1.4

Benefits of team diversity membership are articulated by team and included in team plans

2

Develop team commitment and cooperation

2.1

Open communication processes are used by team to obtain and share information

2.2

Team is encouraged to show and exploit innovation and initiative

2.3

Support is provided to team to develop mutual concern and camaraderie

3

Manage and develop team performance

3.1

Team is supported in making decisions within agreed roles and responsibilities

3.2

Results achieved by team contribute positively to the organisation business plans

3.3

Team and individual competencies are monitored regularly to confirm that team is able to achieve goals

3.4

Mentoring and coaching opportunities are provided to team members to enhance personal and collective knowledge and skills

3.5

Delegates performance is monitored to confirm they have completed the relevant delegation/assignment

4

Encourage and facilitate the work of teams

4.1

Team effectiveness is encouraged and enhanced through active participation in team activities and communication processes

4.2

Individuals and teams are actively encouraged to take individual and joint responsibility for actions

4.3

Team is supported to identify and resolve problems that impede performance

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Participate in team planning

1.1

Clearly defined team goals, purpose, roles, responsibilities and accountabilities are established in consultation with team, in accordance with organisational goals and objectives

1.2

Team performance plan is developed in consultation with team, in accordance with organisational business plan, policies and practices

1.3

Processes to monitor and adjust team performance are developed and agreed to in consultation with team, in accordance with continuous improvement policies

1.4

Benefits of team diversity membership are articulated by team and included in team plans

2

Develop team commitment and cooperation

2.1

Open communication processes are used by team to obtain and share information

2.2

Team is encouraged to show and exploit innovation and initiative

2.3

Support is provided to team to develop mutual concern and camaraderie

3

Manage and develop team performance

3.1

Team is supported in making decisions within agreed roles and responsibilities

3.2

Results achieved by team contribute positively to the organisation business plans

3.3

Team and individual competencies are monitored regularly to confirm that team is able to achieve goals

3.4

Mentoring and coaching opportunities are provided to team members to enhance personal and collective knowledge and skills

3.5

Delegates performance is monitored to confirm they have completed the relevant delegation/assignment

4

Encourage and facilitate the work of teams

4.1

Team effectiveness is encouraged and enhanced through active participation in team activities and communication processes

4.2

Individuals and teams are actively encouraged to take individual and joint responsibility for actions

4.3

Team is supported to identify and resolve problems that impede performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating and working effectively with others when facilitating the operation of work teams

completing relevant documentation

identifying improvements to services, resource allocation and use

leading and encouraging others

monitoring and prioritising work activities in terms of planned schedule

negotiating and working effectively with others

operating electronic communications equipment to required protocol

reading, interpreting and following relevant instructions, procedures, information and signs

responding appropriately to cultural preferences in the workplace, including modes of behaviour and interactions with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

coaching and mentoring approaches to support team members to share knowledge and skills

mechanisms to encourage team decision making, and to reward and support team achievement

principles, duty of care and obligations within the chain of responsibility in the transport industry

relevant regulatory and code requirements

strategies to implement continuous improvement processes

typical problems that can occur when facilitating work teams, and related appropriate action that can be taken

workplace policies and plans including procedures for training and assessment

workplace protocols and procedures for facilitating work teams.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.